Client Satisfaction
Between 2006 and 2010, 100 clients completed service evaluations. The average number of sessions was 12. All names provided are aliases.
Overall Service
"I am satisfied with the quality of service."
"My needs were met in therapy."
Robert, 19 year old male client:
“Although I’ve only been a patient for a short time, I can see that therapy is starting to rehabilitate and change me for the better, through mindfulness and a greater understanding of myself and my issues”.
The Therapy/Counselling
"My Psychologist was pleasant & welcoming, friendly & warm, and treated me with respect."
"My Psychologist helped me understand myself & my problems better."
"I felt free to express myself."
Susan, 45 year old female client:
“I found therapy with Simon very helpful as he was very thorough with every aspect of therapy relating to my problems.”
Progress / Changes Made
"Have you made progress since commencing therapy?"
"How effective was therapy for you?"
All clients reported making some progress
James, 24 year old male client:
“I found that therapy was most helpful in building my confidence and self esteem, giving me a better understanding of who I am and accepting myself. It has given me some helpful strategies in difficult situations.”
